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For referrers

How to refer an adult for psychiatry.

We accept referrals for adults aged 17 and over for psychiatric assessment, ADHD assessment and ongoing shared care at our clinic in Blackburn, in Melbourne's east. Send your usual referral letter by HealthLink, fax or email, addressed to ‘The Psychiatrist at Outcome Health’, and we'll acknowledge it in writing within 48 hours.

Referral details Printable template

Where to send it

Referral details

Use whichever channel is quickest from your practice software. There's no online form to fill in.

Address to
The Psychiatrist at Outcome Health
HealthLink ID
Outcomeh
Fax
03 8822 4977

A current referral from a GP or Nurse Practitioner is required for your patient to claim a Medicare rebate. Our fees and estimated rebates are on the fee schedule.

What to include

What to put in the letter

Beyond a current referral, none of this is mandatory, but the more you include up front, the sooner we can book your patient in. If anything is missing, we'll ask you for it.

Print the referral letter template
  • A standard referral letter addressed to ‘The Psychiatrist at Outcome Health’
  • For ADHD assessments, current investigations: bloods, ECG and a urine drug screen
  • For ADHD assessments, whether you will continue prescribing once the patient is stable
  • Details of past mental health care, with reports if you have them
  • Current medications
  • A summary of the presenting concern and what you're hoping we'll address

For ADHD assessments, if any investigation comes back abnormal, please manage it through your practice before we book the patient in.

After you send it

What happens to the referral

  1. We acknowledge the referral

    You receive written confirmation within 48 hours, with the expected timing for your patient's first appointment.

  2. Our nurse triages it

    Our intake nurse reviews the referral against our scope. If the patient sits outside it, we tell you at this point so you can redirect them without a wait, and if anything is missing we come back to you for it.

  3. We contact your patient

    Our intake nurses contact your patient directly to talk through the process and book the first appointment.

  4. Assessment, then a letter back to you

    Your patient sees one of our Mental Health Nurse Practitioners for a 60 to 90 minute intake, then one of our psychiatrists. You get a consultation letter after every visit.

Clinical questions

If you're not sure a referral is appropriate, call Kate Cogan, our Mental Health Nurse, on (03) 8822 8444 before you send it.

Scope and wait

Who we see, and how long it takes

Scope

We see adults aged 17 and over for ADHD, mood and anxiety disorders, trauma-related presentations and medication review. We don't provide tertiary mental health care or care for acute psychosis or acute suicidality, and we don't take child and adolescent, NDIS or medico-legal referrals. The full list of what we see and what we don't is on the referrers page.

Wait

The wait for a first appointment is typically 3–4 weeks. ADHD assessments may have a slightly longer queue, and we confirm the timing for your patient when we acknowledge the referral.

Referral FAQ

Quick answers for referrers

What is your HealthLink ID?

Our HealthLink ID is Outcomeh. Please address the referral to ‘The Psychiatrist at Outcome Health’.

Who should the referral letter be addressed to?

Address every referral to ‘The Psychiatrist at Outcome Health’, whichever channel you send it by.

How quickly will you acknowledge a referral?

We acknowledge every referral in writing within 48 hours. The wait for a first appointment is typically 3 to 4 weeks, and ADHD assessments may have a slightly longer queue. We confirm the timing when we acknowledge.

Who can I call about whether a referral is appropriate?

Call Kate Cogan, our Mental Health Nurse, on (03) 8822 8444. A short call before you send the referral saves everyone time if the patient sits outside our scope.

For referrers

Worth a read before you refer

All resources