Legal
Terms of use.
What this site is, what it isn't, and the conditions of using it.
This site is information, not medical advice
Read this if you take nothing else from this page.
The content on this website is general information about adult psychiatric care, ADHD assessment, and how our clinic works. It is not personal medical advice. It does not establish a doctor–patient relationship between you and any of our clinicians.
If you are in crisis, please call 000, Lifeline 13 11 14, or attend your nearest emergency department. We are not a crisis service.
Personal medical advice can only be given to you in a confidential consultation with a treating clinician, once we have your full history.
Using this site
What you can and can't do.
You may:
- Read and share links to pages on this site
- Submit the enquiry form to start a conversation with us
- Download our referral letter template (if you're a GP)
You may not:
- Reproduce, republish or use any content from this site for commercial purposes without our written permission
- Submit false, misleading, or fraudulent information in our enquiry form
- Use this site for any unlawful purpose
- Attempt to access, scrape, or interfere with the site's systems or other users' interactions
Intellectual property
Who owns what's on this page.
The Outcome Health name, logo, and brand marks are owned by Outcome Health. All website copy, design, illustrations and arrangement of content are owned by or licensed to Outcome Health.
Photography credits where applicable are listed on individual images. Stock photography is used under the licence terms of its provider (e.g. Unsplash).
Fees and bookings
What our published prices mean.
The fees published on this site are current at the date shown and apply only to consultations with Outcome Health Psychiatry's consultant psychiatrist. Fees are subject to change without notice; the schedule sent in writing when you confirm your appointment is the binding version.
Medicare rebate amounts shown are indicative. Your actual rebate depends on your eligibility and the item number used at the time of consultation.
Submitting an enquiry form is not a booking. An appointment is only confirmed when our intake team has spoken with you and sent a written confirmation.
Third-party links
When we link out.
This site links to external resources, including Outcome Health's main website, Google Maps, government services, and crisis support lines. We don't control these external sites and aren't responsible for their content, policies, or availability.
Liability
The legal limits of what this site is.
To the maximum extent permitted by law, Outcome Health excludes all liability for any loss or damage arising from your use of this site or reliance on its content. Nothing in these terms excludes statutory rights under the Australian Consumer Law that cannot lawfully be excluded.
If we update these terms, the updated version takes effect on the date shown above. Continued use of the site after that date constitutes acceptance of the updated terms.
Accessibility
A site we're working to keep usable for everyone.
We aim for this site to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. That includes keyboard navigation, sufficient colour contrast, descriptive link text, and screen-reader-friendly markup.
If something on this site is hard to read or use, please tell us. Email clinicalintake@outcomehealth.org.au or phone (03) 8822 8444 and we'll work with you on an alternative way to get the information you need.
Governing law
Victoria, Australia.
These terms are governed by the law of Victoria, Australia. You agree that any dispute arising from your use of this site will be heard in the courts of Victoria.